Growth with Insurance Broker Software in the Time of a Pandemic

Surya Choudhary
3 min readApr 17, 2020

As all the industries around the world are being affected adversely by the halt of coronavirus lockdowns, the insurance industry is facing the same. Insurance providers, especially insurance brokers have been competing with the internet since technology disruption followed its way in the insurance landscape. But as the tables have turned, Insurance brokers are finding technology as the best safeguard of their businesses at this time of coronavirus pandemic.

Insurance Broker Software has become a real-time solution to keep insurance brokers’ transactions alive. Let’s read how!

Business Continuity Plans

As directed by WHO, it is imperative to practice social distancing in today’s time of COVID-19 pandemic. As a result, all the industries are remotely working and people are advised to quarantine and not leave their residence until necessary. Insurance brokers who are currently working from home are facing the challenges of making the ends meet but the brokers who are leveraging the means of Insurance broker software are at the safest side of the spectrum.

This is so because the role of the insurance broker requires much of the documentation work in the play and to-and-fro policy management being the intermediary between the customer and the insurer. The time calls for well-equipped measures of Business Continuity Plans implementation of broker businesses and the goal is brokers should not be struggling with the trouble of document mismanagement as the world needs to be insured. This is successfully being taken care of by the Digital Document Repository which is a comprehensive module of Insurance Broker Software for a result-oriented approach even at the tough times.

Strategizing to Deal with the New Normal with Technology

One thing we grasped as this pandemic came closer was losses would be a part of all the industries but once all of this is over, the race of who finds a better solution to heal from the losses and in how much time will begin. The risk of insurance brokers staggering their way is quite high in the situation where they were already fighting a battle of competition with the internet even before this crisis began. But the recovery could be smooth provided brokers evolve their ways of business with the modern times to fight the chaos of the already hampered market. Insurance broker software could come out as a bright light in the times of dark for brokers as with the industry-best insurance broker software, comes handy solution to better manage every business process which will no longer be a luxury but a necessity.

Thriving to Better the Future while Facing a Tough Present

It is being said that the people who did not buy insurance policies yet are planning to get insured for the next pandemic. So the stagnant vision of the insurance industry might be facing losses at the moment with so many death claims due to the deadly virus but it is true that once all of this is over, many people will cherish their survival with new-bought insurance policies.

One of the renowned insurance players of Europe recently announced that they have been bombarded with insurance queries from the un-insured population in the past two weeks and many of them are buying insurance or renewing it for their safety against the increasing fear of death. But if we talk about the future once we are over this pandemic, even more people would be interested in insurance policies and that is the time which requires insurance brokers’ preparedness with the adept technology of CRM, efficient customer portal and configurable mobile app to meet the rising demands of insurance policies.

Conclusion

Looking at the criticality of the situation, survival has come to be a greater reason than anything else and the same goes for the insurance businesses but for the insurance industry to survive, insurtech is to be given utmost importance at the moment. It is true that this too shall pass but what we need to establish is that after all this is over, everyone would be desperate to recover from the losses in the minimum time possible. As they say, desperate times call for desperate measures and that’s how insurance broker software would not only be an option anymore but a requisite for every insurance broker.

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Surya Choudhary

I streamline operations by maintaining schedules of tech projects for leading insurers and brokers across the world. https://www.damcogroup.com/insurance/